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When you partner with ChinaWebHelp on a dedicated server, you gain increased performance, control and security. While we maintain the hardware and connection, you become your server's systems administrator. We facilitate your role through our proprietary software with a graphical interface control panel, and designated support.

Performance - All the system resources are at your disposal.
Control - You manage the server- tailor it to your business needs
Security - Ensure the security of your mission-critical applications.

Standard software such as monitoring and email administration programs are provided to assist you in the effective management of your server.

Dedicated Server Features

? Incredible Connection
Some web providers operate an additional dial-up Internet service with 1000's of users that slow down their connection to the Internet. Remember, we are not Internet Access providers -- our scalable bandwidth lines are entirely dedicated to serving!

? GUI Domain Manager
Allows you to easily add domains, users, cgi-bin access, anonymous FTP accounts, mailing lists, e-mail accounts and more!

? Industrial Grade Equipment

Top-Notch Servers
Your site will be hosted on one of our continuously monitored, high performance Unix servers. Each server comes with Linux OS and Award-Winning Apache installed.

Hot Swap Fujitsu Drives
The drives and drive bays of our servers are all constructed from high-grade aluminum, and rest in a Shock Mounted Drive Cage, which adds to the durability of the hardware. The drives are hot swappable, which means that if any part of the server were to fail we could simply insert your drive into an identical standby machine. This entire process takes under 5 minutes.  In addition, we backup our servers nightly.  If a drive has a problem, all we have to do is copy your backup (never more than 24 hours old) onto a standby machine which is already on-line. Your site is up and running within a matter of minutes.

Redundant Hot Swap Power Supplies
Each server has dual redundant hot swap power supplies.  If one of these power supplies were to fail, the server would not go down because each power supply is capable of running the server by itself, indefinitely.  Meanwhile, alarms would alert our technicians to the problem; they would restore redundancy by swapping out the failed unit with one of our spares and then service the old unit. During all this, your site would never be down.

Force-Filtered Cooling
All the drives, motherboards, and power supplies of our computers are in cases with a positive pressure filtered air environment. Two large fans pull air into the protective case through filters, and the components within are cooled by fans which circulate this purified air. The constant introduction of clean air into the case creates a positive pressure environment, ensuring that dust and particles are swept out and never in.

Standby Servers
We keep spares on-line of all CPU configurations. If your server were to experience a hardware failure we would literally turn a key, grab the handle on your drive, pull it out, and insert it into an identical standby CPU. We'd reboot the second machine and your site would be up and running again in a matter of minutes.

Redundant Uninterruptable Power System
To guard against local power failures, we have invested in two separate industrial strength Leibert UPS systems. These act as back-up batteries, maintaining uninterrupted power in case of surges or power outages. In addition to these high quality power systems, the Jumpline NOC is also equipped with a natural gas generator. With these three backup systems in place, we can keep our network up and running indefinitely without relying on the building's power. This is just another example of the commitment we have to keeping your site up 24/7 no matter what situation arises.

Secure, Temperature-Controlled Environment
ChinaWebHelp and its partner has gone to great lengths to ensure that your server is in a secure, stable environment. The temperature in our NOC is regulated and monitored 24/7 and held at a constant 65 degrees F. Our facilities are in a restricted access center, which is not open to the public. The server room is governed by a punch pad security lock that only grants access to those who have been given a code.

? Programs Installed & Configured
MySQL, Cgiemail, CGI.pm, CGIWRAP, GD.pm, HyperNews, MReply, Perl 5.00404, PHP/FI 3.0, Imagemap Programs, Fractal Imagers, FutureSplash, TrueSpeech Digital Audio, VivoActive, VocalTec Internet Phone, Infinop's wavelet image compression, MacroMedia's Shockwave, Midi, Sizzler, ToolBook II Instructor, Voxware, Vream, VRML support.

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