Uploading Files

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Uploading Files

Once you receive your Web Hosting Packet that contains your IP address, username, and password, you are ready to start uploading files into your account. There are a number of FTP programs on the market that can be used to upload your files, but we suggest using WS_FTP for the PC and Fetch for the Mac. When using any type of FTP program there are three essential things to keep in mind when connecting to your account.

Your host name would be your IP address or domain name
Your username is the username we provided in the Web Hosting Packet that we sent you.
Your password is the password we provided in the Web Hosting Packet that we sent you.

Keep in mind no matter what FTP programs you may be using, the three above items are needed to connect to your account.

Below are screen shot examples of how WS_FTP would look if you were to use it.

WS_FTP

This is what the initial login screen would look like.

WS_FTP Web Site | Fetch Web Site

Home Directory

Once you logon you will be in your home directory. There are many files and folders already sitting in your home directory. Each folder has its own purpose. Just ahead, we will explain what the responsibilities of each are.

This is what your home directory will look like once you logon.

Special Note-- You should never delete or edit any files or folders that are throughout your home directory initially.

Explanation of each folder.

domain-anonftp - the folder is used for your anonymous users to download public files.
domain-web-logs - the folder contains all access logs of visitors to your site
domain-mail - the folder holds all POP mail accounts for your domain
domain-www - the folder stores all html files for your domain (same folder as the www folder)
www - the folder stores all html files for your domain (same folder as the domain-www folder)
domain-secure - the folder stores all secure html files (same folder as www folder and domain-www folder) this is an aliases folder that is secure when the right URL path is called correctly. Example: https://secure-server.net/domain_name/file.name

Note to Microsoft FrontPage Users
Customers with FrontPage extensions installed on their site should use only the FrontPage publishing feature to transfer files. Using regular FTP can corrupt the extensions, disabling the functionality of the FrontPage web and requiring that the site be deleted to reinstall the extensions.

For some reason you cannot login please email us.